You benefit from the advantages of supplementary hospital insurance during outpatient procedures.

PRIMEO supplementary insurance gives you a free choice of doctor, maximum comfort and privacy in our partner clinics also during outpatient treatment (e.g. operations, minor procedures). You also receive many valuable supplementary benefits in addition to your basic cover.


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In the event of out-patient treatment (e.g. surgeries), patients have the possibility of a free choice of their treating doctor from the list of specialists (senior physicians, head physicians and professors) at the respective KLuG's partner clinic.

Including direct access to the specialist, separate waiting area, catering for patients and accompanying persons, free Internet access (WLAN) and reading materials, separate recovery area after procedure (single- or double bedroom with TV, radio and phone; subject to availability), free parking or taxi ride home and luggage service, etc.

Possibility of an overnight stay with half board (evening meal and breakfast) in the hospital or partner hotel, immediately before and/or after out-patient treatment (e.g. a minor intervention/surgery) when an overnight stay in hospital is not required from a medical perspective.

Contribution to the cost of check-ups to prevent illnesses, in the form of consecutive and constructive check-up packages within themes like exercise, sport, nutrition and stress relief as well as additional packages for ECG and ultrasound.

Contribution to the costs of more modern or higher quality implants relating to an executed out-patient surgery.

Entitlement to appropriate innovative forms of diagnosis and treatment - after respective evaluation, also for methods that are not recognised in Switzerland and are therefore not reimbursed by basic insurance.

Coverage of an amount exceeding the rates stipulated for the basic insurance for medically prescribed aids, such as a third pair of compression stockings, etc.

Reimbursement of travel costs to and from recurring outpatient treatments - for example, for your public transport expense (train, bus, tram, etc.) or fuel costs reimbursed to a neighbour who takes you to your physiotherapy appointments.

Reimbursement of fee-based medical consultation services such as, the children's hospital advice hotline or an online consultation with one of our partner clinics.

Out-patient procedures along with all mentioned additional benefits will be reimbursed also abroad to the same extent as listed above after a cost approval has been obtained.

Legally Binding Information