You know the situation: Your child is sick, so you simply cannot leave the house.

how can and should you arrange things for three days if both parents work? Or if you are a single working parent? Often, it is precisely moments like this when nobody is around to care for the sick child.

If you miss work, this can lead to problems. And you don't want to have to take vacation or unpaid leave.

This is precisely why we're offering a unique service that will allow you to remain calm in these types of situations: KidsCare.

If your child (or one of your children) becomes ill or has an accident, you can simply call the emergency number +41 43 340 16 25. From there, a specially trained, qualified and experienced person is arranged, 24 hours a day, 365 days a year, who comes to your home while you are at work in order to look after your child, care for or play with him or her, and do everything you need them to do so that your child gets well again as soon as possible.

This includes preparing meals, administering prescribed medication and transporting the child to kindergarten, school, etc. and home again (e.g. if he or she has a leg in a cast).

If you meet the following requirements, your child can benefit from KidsCare:

A professionally trained carer is arranged within a short amount of time to care for your sick or injured child up to the age of 15 at home in his/her familiar environment, allowing you to fulfil your professional obligations without worry.


  • You work or are a single parent and work.
  • You took out the insurance for your child (not for the parents).
  • You allow our emergency call centre to handle the organisation at every stage.