Mission statement

KLuG's mission statement comprises basic principles we follow during our daily work.
  1. KLuG ist an independent healthcare company originating from Landis & Gyr healthcare services and operating throughout Switzerland, with a strong base in the canton of Zug and neighbouring regions.
  2. As an independent insurance provider we offer our customers a modern and attractive selection of products of competitive solutions within the basic insurance. Furthermore, our insured benefit from collaboration with our partners with a broad supplementary health insurance offer.
  3. We take to heart personal supervision of our customers, yet we do not forget to provide them with modern digital interaction possibilities.
  4. We commit ourselves to be optimally efficient in business related matters to the benefit of the well-being of the insured. Therefore, we make use of a wide range of possibilities in the field of digitalization, automatization and cooparation.
  5. Competence, flexibility and motivation of our employees build up the backbone of our company's success and are the key to an above average service given to KLuG's insured. That is why, our aim is to invest in technical qualifications and developmental opportunitites of our employees.